All About Content

ROI on Incremental Position Gains

Posted by Melanie Phung on Monday, August 21, 2006 at 11:17 pm

In the last 12 months as an in-house SEO, my Holy Grail of Web analytics has been quantifying what each gain in position (i.e., ranking on results page) is worth. It’s a hard thing to just test since there are so many variables beyond your control. Clearly the first position is more valuable than the third, which is more valuable than the seventh. But how much more valuable?

Each rise in rankings gets exponentially harder the closer you to the top. So, would my goals be better served if I prioritized moving a listing from the #11 spot to the #10 spot, or should I try to get a current #5 listing to move up position #4? Or what if I tried to get a bunch of Page 3 listings onto Page 2 — would half a dozen pages on the second page be worth more than a one position increase on the first page? If my optimizing a page a certain way moves it from the #5 spot to the #3 spot but causes a 1% drop in conversion, is it worth it? What about from #4 to #3 — would it still make sense to sacrifice one point in conversions to go after traffic?

Thanks to the AOL snafu, SEOs now have a little more visibility into search user behavior.

It should come as no big surprise that 50% of searches result in clicks on the top 2 results. That still doesn’t answer any of the questions I posed above.

But by analyzing AOL’s treasure trove of user data, and based on some data shared in EarnersForum.com the folks over at SEO Black Hat have come up with a tool that attempts to quanitify the value of each position change (in terms of traffic, not $).

From the forum:
Based on 9,038,794 and 4,926,623 total clicks:

  • Ranking Number 1 receives 42.1 percent of click throughs.
  • Ranking Number 2 receives 11.9 percent of click throughs.
  • Ranking Number 3 receives 8.5 percent of click throughs.
  • Ranking Number 4 receives 6.1 percent of click throughs.
  • Ranking Number 5 receives 4.9 percent of click throughs.
  • Ranking Number 6 receives 4.1 percent of click throughs.
  • Ranking Number 7 receives 3.4 percent of click throughs.
  • Ranking Number 8 receives 3.0 percent of click throughs.
  • Ranking Number 9 receives 2.8 percent of click throughs.
  • Ranking Number 10 receives 3.0 percent of click throughs.
  • The rest of the Long Tail (ranks 11-1000) = 11.3 percent of click throughs.

To put it another way:

  • Search Engine Ranking #1: 2,075,765 clicks
  • Search Engine Ranking #2: 586,100 clicks = 3.5x less
  • Search Engine Ranking #3: 418,643 clicks = 4.9x less
  • Search Engine Ranking #4: 298,532 clicks = 6.9x less
  • Search Engine Ranking #5: 242,169 clicks = 8.5x less
  • Search Engine Ranking #6: 199,541 clicks = 10.4x less
  • Search Engine Ranking #7: 168,080 clicks = 12.3x less
  • Search Engine Ranking #8: 148,489 clicks = 14.0x less
  • Search Engine Ranking #9: 140,356 clicks = 14.8x less
  • Search Engine Ranking #10 147,551 clicks = 14.1x less
  • Search Engine Ranking 11+: 501,397 clicks

If you then factor in market share owned by each engine, you can approximate how many clicks your various positions are getting — or at least that’s what SEO Black Hat’s tool tries to do. (Hint: you need to enter the frequency number Overture gives you for your particular keywords, no commas in the number.)

However (a big HOWEVER) AOL’s organic results don’t even show up above the fold on my screen, AND AOL users tend to be less tech savvy in general. Since the top of AOL’s results pages are more heavily PPC laden than Google’s, and because it’s been proved that AOL users’ search behavior differs from that of searchers using other engines*, I wouldn’t extrapolate too much. The data provide insight, not indisputable truths.

* Needs citation.

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17 Million out of 20 Million Searches Are for "Free"

Posted by Melanie Phung on Thursday, August 17, 2006 at 11:28 am

The Wall Street Journal quantified the leaked AOL data to reveal that over 17 million separate searches (out of 20 million) involved the search for something “free.” Free was followed by “new,” “lyrics,” “county,” “school,” “city,” “home,” “state,” “pictures,” “music,” “sale,” “high,” “map,” “center,” and a three letter word that starts in “s” and ends with “x.”

On the other hand, the Washington Post says that out of more then 36 million search queries, the term most often queried… drum roll… “Google.”

Huh? Are we talking single-query searches or each keyword separately even if part of a phrase? Need to think a bit harder about how exactly that works out because the “truthiness” of it is suspect (unless a lot of people were searching for “free Google” and/or the two papers are looking at different sets of users).

As for the phenomenon of people using one search engine to search for another… well, that’s been covered before.

Gonna Try Blogger Beta

Posted by Melanie Phung on Tuesday, August 15, 2006 at 5:16 pm

Google is testing a new version of Blogger. I’m going to switch over to the new platform. If everything goes to pot and things stop working… well, that’d be why.

More later…

Added: Okay, it’s later. That duplicate posting issue wasn’t a Blogger Beta bug; that was just me being impatient and hitting “Publish” twice because Blogger was being sooooo slow. Turns out I wasn’t allowed to switch to Blogger Beta yet. Another case of Google announcing something widely but limiting who can sign up. (Speaking of which, Google Analytics is now open to anyone sans invite).

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Windows Live Stalling, Microsoft Lacks Commitment

Posted by Melanie Phung on Friday, August 11, 2006 at 7:11 am

Niall Kennedy, formerly of Technorati, quit his job at Microsoft after only 4 months, saying the company lacks commitment to the online services platform he was tasked with creating, and that it failed to provide him support and resources. His project was to include unified systems for integrating address books, RSS feeds, photos and other user content across the Windows Live platform. According to Kennedy, Microsoft expected him to accomplish the task alone, which was impossible.

Read Niall Kennedy’s blog posting about his departure from Microsoft.

Many months after Microsoft announced Windows Live to some fanfare, very little has been heard about its progress. Now it appears that’s because they’ve had a single person working on it. Ha! I’m surprised they allowed Kennedy to publicly announce his reasons for leaving, especially since his reason makes it clear that the company’s trash talking about its search competitors isn’t backed up by anything.

Even I have three people working for me, and I’m not tasked with trying to overthrow Google!

How to Make Money With AdSense

Posted by Melanie Phung on Monday, August 7, 2006 at 4:52 pm

Step One: Build a Crap Site

To make a site work good with AdSense or Overture the first step is in building a site that is totally useless or close to it. This is an important first step because you don’t want your visitor hanging around your site, you want them clicking an ad and finding another site. Otherwise you don’t make money.

So starts a wonderfully honest post on the topic of How to Make Money with AdSense Sites — the beginning of a thread by janeth on the WebProWorld discussion forum.

This isn’t one of those Pollyanna posts about how useless sites are evil and don’t really work — janeth claims she was doing about $10k a month with these made-for-AdSense web properties (although spending about $6k on keeping them running). In the end she’s getting out because the business model was too unstable for her.

Steps Two Through Ten: The Crappier the Better

If you really are interested on what it takes to earn a living on these ad-only sites, read the rest of her (somewhat snarky, but actually quite informative) post about what it’ll take to earn money as an AdSense publisher. (Then check out the leaked AOL query list to figure out which keywords you should be targeting.)

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Free SEO Site Evaluation

Posted by Melanie Phung on Monday, August 7, 2006 at 3:24 pm

Want your site optimized for search, but don’t know where to start? Since it’s probably too late for you to jump on a plane to go to SES San Jose this week, go drop by SEOEgghead.com where Jaimie Sirovich is doing a free SEO clinic every month.

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AOL In Hot Water… AGAIN!

Posted by Melanie Phung on Monday, August 7, 2006 at 1:38 pm

If ever an Internet company appears to have a long-and-painful-death wish, it appears to be AOL. Forget about the news that AOL is giving away free email, the big story hitting the fan (if you’ll forgive my mixed metaphors) is that AOL is giving away massive information on user queries performed the last three months.

What a wonderful opportunity to finetune your SEO strategy (or: generate more search engine spam — depending on your orientation):

Google/ AOL have just given some of the worlds biggest spammers a breakdown of high traffic terms its just a matter of weeks now until google gets mega spammed with made for adsense sites and other kind of spam sites targetting keywords contained in this list.

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HitWise Market Share Stats for July 2006

Posted by Melanie Phung on Monday, August 7, 2006 at 6:23 am

Hitwise stated on Thursday that Google, Yahoo Search and MSN accounted for nearly 95% of all searches in the United States in July.

Of Internet searches conducted in the U.S., 60.2% were handled by Google, up from 59.3% in June. In the same period, Yahoo Search went from 22.0% market share to 22.5%. Meanwhile, the #3 engine MSN Search saw a dip falling to just below 12% last month.

Counting Conversions and Assists

Posted by Melanie Phung on Sunday, August 6, 2006 at 12:51 pm

New research by search marketing firm 360i and paid search provider SearchIgnite examines search behavior leading to conversions. According to their research, 37.3% of transactions were completed with at least one “assist” click prior to the click that resulted in the sale. However, “many marketers are looking at the last click before a conversion and crediting it entirely. Most ‘assists’ are being ignored,” said one of the study’s authors.

The study also shows that searchers were more likely to start with a paid result and convert after a click on a natural result. That scenario accounted for 12.6% of conversions credited to natural search results, more than twice as many as natural-to-paid paths produced,” according to the ClickZ article about this study.

More on Del.icio.us and ‘noindex’

Posted by Melanie Phung on Thursday, August 3, 2006 at 10:25 pm

As regular readers may know, I’m endlessly fascinated with how del.icio.us pages end up ranking well in search results, considering each page has robots noindex and noarchive instructions. About 2 weeks ago, I noticed that the snippet for the result (in Google) had changed. Whereas before it only displayed the URL, it now was also displaying text from within the page. (Compare this to what the same search result looked like earlier.)

Does this mean Google was not ranking the page based only on a “guess” regarding the page’s relevance, based on the combination of domain and URL? Consider, it had to actually crawl the del.icio.us page to display this snippet. It’s reasonable to assume that if it’s displaying the snippet text, it’s also reading and storing it somehow.

[So if "noindex,nocache,nofollow" together don't mean "don't crawl"... is there a robots tag (not including a robots.txt file) that would instruct a spider not to read the content at all?]

Social bookmarking sites like del.icio.us add the noindex robots instruction to discourage SEOs from gaming the site. The idea is that no one would bother posting not-bookmark-worthy links solely for the “link juice” — those links are not supposed to “count” (for link weight, not traffic, obviously). But I also thought noindex and nocache was supposed to prevent Google or other SEs from displaying snippets from the page, and that assumption was proved wrong.

If the del.icio.us page for a specific tag — your company’s name, for example — has PageRank value, ranks well for that keyword in a Google search, and lists your site at the top of the page, it becomes harder to believe, in light of this snippet being displayed, that there still is no IBL value in making sure your site is frequently del.icio.us’d.

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